Mark2 Scrambler

• This lightweight hard-tail gravel electric mountain bike has a powerful, silent, centre mounted electric motor.
• Tough yet lightweight aluminium construction.
• Hydraulic disc brakes.
• Backlit blue LCD display with 4 levels of power assist, battery level, speed and distance indicators
• Walk assist and power assistance boost twist throttle
• Quick release front & rear wheels and seat clamp
• RST Blaze RA front fork suspension with preload adjuster and 120mm travel
• Supplied with charger (charge time 4-6 hours from flat) and 3 year 70% minimum capacity warranty
• 27 speed Shimano Altus derailleur and gearset with Shimano Altus Rapidfire Plus gear shifts

UK-wide Delivery Available, estimated delivery time is 7-10 working days. Before shipping, a pre delivery inspection of the bike is completed, before arranging door-to-door delivery directly to you anywhere in the mainland UK.

You will be emailed your tracking number once your order is dispatched.

Your eBike is delivered in a carton with a tool kit and quick start instructions. You remove the bike from carton, attach the pedals, turn and adjust handlebar. Charge the battery and you are ready to ride.

Mark2 bikes return policy lasts 30 days from when you receive your order. If 30 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and returned within 10 days from when you notify us that you wish to cancel your order and return your purchase. 

To complete your return, we require a receipt or proof of purchase. 

Please contact us (support@ampcycle.co.uk) before returning your item so we can provide you with return labels and a collection booking with our dedicated courier to ensure the safe return of your item/s.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, minus shipping costs, and a credit will automatically be applied to your credit card or original method of payment, within 3 working days. 

Late or missing refunds (if applicable)

It can take up to 10 working days from the issue of a refund for the funds to reach you. If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at support@ampcycle.co.uk 

Please contact us before returning your item so we can provide you with return labels and a collection booking with our dedicated courier to ensure the safe return of your item/s. Email support@ampcycle.co.uk

Please note that shipping charges apply to refund upon return of your item and any damage will also result in reduced refund.

Shipping

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Valid for eBikes purchased from 1 January, 2022.

Mark2 eBikes guarantee that all of our bikes are free from defective materials, constructional defects and oxidisation (rusting) so long as the conditions set out in this Mark2 Guarantee Programme are met.

The rights from the Mark2 Guarantee Programme are not only applicable to the first owner of the bike. These rights are transferable with a copy of the original invoice or order number. A subsequent owner should contact Mark2 to update ownership details. Mark2 Bikes Ltd reserves the right to inspect the bike to continue the warranty at change of ownership at the owner's cost.

For more information regarding the warrant of these e-bikes, please see the manufacturer warranty page here.